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References Training Area References
References Training Area References
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INDUSTRIAL ASSOCIATION RAVENNA – IL SESTANTE
Master for the management of innovation projects and technological development, module "The system of directional control in a company." ALMACUBE
The construction of a business plan for new companies: from the entrepreneurial idea to economic-financial planning. CINECA
The fundamental elements of the management of projects. Formulation of the project. Planning and Control tools. Principles of Management control. SCUOLA SUPERIORE DELLA PUBBLICA AMMINISTRAZIONE – Roma - Bologna
University Master in "Management of Technological Innovation in Public Administration", module Theories and techniques of organizational change. "Organization and Change Management" course for executives of the Presidency of the Commission of Ministers in collaboration with the University of Bologna. FORMAPER - CCIAA - Milan
Formative work on various courses managed by the association, among which: "Business account expert”, "Web marketing communication manager", "Experienced seller of advertising space." ASSOFORM - ASSINDUSTRIA - Rimini
Master in Information Technology and Business Communication, module Total Quality and Quality Measurement. SINDACATO NAZIONALE AGENTI DI ASSICURAZIONE
(NATIONAL UNION - INSURANCE AGENTS) Training project for agents of various insurance companies. Service management. Client management in agency. Inter-personal communication. Telephone communication. Service Management. Sales techniques. POSTE ITALIANE S.p.A.
Branches of Agrigento, Caserta, Benevento, Salerno, Palermo. Under the restructuring project of AD Corrado Passera, and particularly of the training project for Post Office Directors, Managers of Postal Office, participation in the teaching pool on behalf of IBM Italia. Training of market analysis themes, office organization, the role of the post office manager and management of collaborators. Services marketing training. CONFARTIGIANATO
Offices of Cesena, Rimini, Imola. Formation courses for associates on management control, marketing plan and the inter-personal communication. INNOVAREGGIO
"Formimpresa" The laboratory of service management of Calabrian SMEs. Experimentation of business, sector and territorial formative plans. CO.F.IMP. - Consortium for the formation and development of SMEs
Higher Education courses in the areas of Marketing and Budget Analysis and coaching for the implementation of e-learning courses. UNIVERSITY OF BOLOGNA - Rimini
Contract teaching for the Degree course in Economy of Tourism in Marketing PROFINGEST - Bologna Formation on the impact of the introduction of the Euro in the area of marketing and sales, organization, administrative and finance.
Research on the impact of the introduction of the single currency for businesses (Europroject). Teaching in the area of Marketing and Sales and in courses related to the local PA development. Course teaching in the Profingest Catalogue programme "The Marketing of Local Corporate Bodies" with the aim of spreading the culture of services marketing throughout a territorial base. Didactic responsibility for the on-line Executive Marketing course and Sales Management course. Didactic responsibility for the evening course "Project Management", aimed Middle Management of SMEs in Emilia on the themes of company PM on the use of the relative tools (MS Project 2002 and Spring). ALMAWEB - Bologna
Teaching on the Course of SUAP Improvement. Module of Services Marketing: system of disbursement, communication, service quality analysis, the importance of front-line personnel. UNIVERSITY OF BOLOGNA - Bologna
Teaching of the course "Plan and Structure quality Didactic services” aimed at those responsible in University Didactic Offices. The system of "servuction", the diagnosis of service quality, management of poor service, services and cognitive script. Teaching of the course of "Strategy for scholastic institutions: what perspectives" within the first edition of the "Master in Management of Educational Institutions." COMUNE DI MEDICINA
Training for the coordinators of town services in Marketing of the Local corporate body. The relationship with citizens, management of service quality, the importance of URP as vehicle for communication with the public. ENEL - Milan
Formation on client relationship management. The construction of the offer as a base for value creation for the company’s clients. WIND (ENEL GROUP) - Milan
Formation on client relationship management. The construction of the offer as a base for value creation for the company’s clients. INAIL "Coaching Project for New Directors”
Coaching for the "Course 36 New Directors ex art. 9 dpr 324/2000" for INAIL - ELEA. Formation field course of 12 months (carried out at regional and provisional INAIL centres). CONFRUIT S.p.A.
Formation on Customer Relationship Management. CRM strategies. The introduction of CRM in business: research, segmentation and client profiling. The principle business processes and management of culture change introduced by CRM. Formative activity to support role redefinition and responsibility within company reorganization. AZIENDA OSPEDALIERA "CARLO POMA" Mantova
Formation course for operators employed by C.U.P. - organizational and reporting aspects, communication processes, changes in operation structure to meet client needs, problem solving applications and models. REGIONE EMILIA ROMAGNA
Course for the selection of officials of VII q.f. (directive instructor) the individual/structural relationship within a public organization, development of managerial ability in services disbursement, insertion of the individual within the organization and work group. CATEGORY ASSOCIATIONS Confartigianato of Cesena, Rimini, Imola, CNA Firenze, Assoindustria Ravenna.
Formation on the introduction of the single currency. The impact of the Euro on SMEs in various business areas: marketing, administration, finance, information systems. MEDIASET
Formation on Business Plan practices in collaboration with the Management and Utilities society in Milan. H3G APRICOT (Telco)
Formative activity to support of the management of 3g (UMTS) network implementation projects throughout Italy. Training within a development program of project management culture, basic courses, professional courses and the development of PM tools. MEDICINA E RIABILITAZIONE
Training activity for the organizational revision of internal procedures. ARTHUR ANDERSEN (Consultancy)
Formation on themes of Customer Relationship Management (CRM) and Project Management. OTE S.p.A. Finmeccanica (ex Marconi Group) (Telco)
Formation on Project Management for Project leaders and their collaborators within "TETRA Project". SCHWARZKOPF (Cosmetics) Milan - Bologna
Formation courses for technical sales on "customer relationships" and on “potential client” development project management. MANDARINA DUCK (Leather goods and accessories)
Formation on the impact of the introduction of the Euro in the marketing and sales areas. GREENTEAM Information Technology
Training on the aspects of project management for business reorganization. COMUNE DI OZZANO DELL'EMILIA
Formative activity related to project management in the planning of marketing, within the “Ozzano Factory” project. THE COLOMER GROUP
Formative activity related to Project Management. Laboratory for the development of marketing skills: blended learning. ITECHOFF
Training activity destined for beneficiaries of services and assistance of the “incubator” of enterprises, in the phases of pre-incubation and incubation. SICA
Formation activity related to Project Management. FONDAZIONE ERT (Emilia Romagna Theatre) and TEATRO COMUNALE DI MODENA
Training activity related to Management Control. TECNOAGRI
Training activity related to Lean Production, logistics, warehouse and the management systems. |
Pd for Formation
| Marketing Area |
| Organization Area |
| Sales Area |
| Management Control |
| Supply Chain Area |
| Strategy Area |
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